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FAQ

  • What are FreshSteps insoles made of?
    FreshSteps insoles are made from premium carbon fiber, designed for lightweight durability, optimal support, and enhanced performance.
  • How do FreshSteps insoles improve performance?
    Our insoles are engineered to improve energy return, helping you run faster, jump higher, and move with greater efficiency.
  • Are these insoles suitable for all types of shoes?
    Yes! FreshSteps insoles fit most athletic, casual, and work shoes. For specific sizing questions, refer to our size guide.
  • How do I choose the right size?
    Use our detailed size chart to find the perfect fit. If you’re between sizes, we recommend choosing the smaller size for a snug fit.
  • Are FreshSteps insoles suitable for athletes?
    Yes! Our insoles are designed for high-impact activities and provide the support and energy return athletes need to perform their best.
  • How long do FreshSteps insoles last?
    With regular use, FreshSteps insoles typically last 12–18 months, depending on activity level and care.
  • How do I clean my FreshSteps insoles?
    Gently wipe them with a damp cloth and mild soap. Avoid submerging in water or using harsh chemicals.
  • Do FreshSteps insoles come with a warranty?
    We offer a 90-day satisfaction guarantee. If you’re not completely happy, contact us for a return or exchange.
  • Will FreshSteps insoles fit if I have custom orthotics?
    FreshSteps insoles are designed to replace your shoe's existing insoles. For specific orthotic needs, consult your podiatrist.
  • Are FreshSteps insoles unisex?
    Yes, our insoles are designed to fit both men's and women's shoe sizes.
  • How do I install FreshSteps insoles in my shoes?
    Simply remove your shoe's original insole and replace it with your FreshSteps insole for an instant upgrade.
  • How can I contact FreshSteps for support?
    Visit our Contact Us page or email us directly at freshstepssoles@gmail.com for assistance.

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*Performance and injury protection results may vary depending on individual use. We recommend consulting your physician before using FreshSteps insoles for injury treatment. Statistics provided are based on independent studies and represent average outcomes. 

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